Transaction alerts to prevent additional fraud made simple. If you have an Inwood National Bank debit card, you can now enroll in smsGuardian™ anti-fraud text alert notification service. This service will send a transaction alert directly to your mobile phone or other SMS-enabled device for any debit card transaction.
In the event of an unauthorized transaction, you will reply back to the text with the provided code to stop any future transactions. By responding to the text for non-authorized transactions, your card will be blocked. To order a replacement card and to dispute any unauthorized transactions, please contact your local Inwood Bank office or Customer Service at 214.351.7330.
Our smsGuardian™ service can be cancelled anytime by replying with the message "STOP". Additional terms and conditions apply, click on the link above to view. Mobile service provider message and data rates may apply. Cardholders will not receive more than one message per transaction on each enrolled card. Some mobile service providers require that we send every 30 days a subscription alert message reminding you of your participation in this program. If you need help regarding this service, please call our smsGuardian Representative at 888.868.8611.