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Customer Information Privacy Policy
At Inwood National Bank, we respect the privacy of our customers and are committed to treating customer information responsibly. Our Customer Information Privacy Policy serves as a standard for all Inwood National Bank employees for collection, use, retention, and security of individual customer information.
Categories of Information We Collect
Inwood National Bank collects nonpublic personal information about you from the following sources:
Information we receive from you on applications or other forms;
Information about your transactions with us or third party verification systems; and
Information we receive from consumer-reporting agencies.
Categories of Information We Disclose
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. For example, it is our policy not to reveal specific information about customer accounts or other personally identifiable data to unaffiliated third parties for their independent use, except for the exchange of information with reputable information reporting agencies to maximize the accuracy and security of such information or in the performance of bona fide corporate due diligence or business matter.
Confidentiality and Security
Inwood National Bank is committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal security standards.
At Inwood National Bank, employee access to personally identifiable customer information is limited to those with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of customer information and employees who violate these privacy policies will be subject to disciplinary measures.
Internet Privacy
When you visit our website to view any pages, read product information, or use our online calculators and tools, you do so without telling us who you are and without revealing any personal information. While we do not collect identifying information about visitors to our site, we do use standard software to collect information for the strict purpose of tracking activity on our site. This allows us to better understand how many people use our site and which pages and features are most popular. The only information we may collect and store is:
The name of your Internet Service Provider,
The website that referred you to us (if any),
The date and time the pages were accessed, and
The page or pages you requested.
There are instances where you may elect to provide us with personal information. If you fill out one of our feedback or request forms or send us e-mail, you are transmitting the information that appears to you in the form or the message. This will typically include information like your name, mailing address, e-mail address, the kind of request you are making, and any other information necessary to fulfill your request. You never transfer personally identifying information that you do not enter yourself. This is always your option; this information cannot be collected unless you specifically elect to send it to us. This information is used internally only for the purpose of fulfilling the request or for contacting you directly and is not given or sold to any other organization.
Our website is not targeted or marketed to children.
Please contact one of our commercial bankers at your nearest branch or call 214-358-5281 for additional information.
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